At Trend Locker Store, we are committed to delivering high-quality products and ensuring a seamless shopping experience. Please review our Return & Refund Policy carefully before making a purchase.
1. Order Cancellation
Orders can be canceled before processing or shipment.
Once an order has been processed or shipped, cancellations are no longer possible.
2. Return Eligibility
Returns are accepted only for items that are defective, damaged, or incorrect.
We do not accept returns for change of mind or incorrect size/color selection by the customer.
You must contact us within [5-7 days] of receiving your order to request a return.
3. Refund or Reshipment Conditions
You may request a refund or replacement in the following cases:
Product arrives damaged or defective.
You receive the wrong item.
Items are missing from your order.
The package is lost in transit (after carrier confirmation).
4. Non-Returnable Situations
Incorrect shipping address provided by the customer.
Packages refused or unclaimed upon delivery.
Minor variations in color, size, or appearance due to lighting and screen differences.
Orders still within the estimated delivery timeframe.
5. How to Request a Return or Refund
Contact us at support@trendlocker.store within [5-7 days] of receiving your product.
Provide your order number and clear photos/videos of the issue.
Once your claim is reviewed and approved, we will arrange a refund or send a replacement.
6. Return Shipping
In most cases, physical returns are not required.
If a return is necessary, we will provide detailed instructions.
Return shipping costs are covered only for defective or incorrect items.
7. Contact Information
For any inquiries regarding returns or refunds, please reach out to:
Email: support@trendlocker.store
